Are you having problems with WhatsApp voice messages? Sending voice notes is very simple, but sometimes they may not work correctly. There is no miracle trick that will fix them, but there are a series of basic steps that we can follow to try to correct the problem.
Here is a short basic tutorial to solve problems with WhatsApp voice messages . If you follow the entire process, the problem will most likely be solved. If not, WhatsApp is most likely down and not providing the service.
Voicemails not working: common solutions
If you get a message saying ” The download could not be completed, please try again later ” or ” The voice recorder cannot be set up at this time “, then it is possible that you do have a problem with WhatsApp. This could be because an update messed up your WhatsApp or you have some incorrect settings, for example.
What to do in these cases? Let’s start with the basics . Do you have an internet connection? We assume you do. Do you have the multimedia volume turned up? Android has several volume levels and it is possible that, even though the call volume is correct, the multimedia volume corresponding to voice notes is turned down and that is why they cannot be heard.
If you have already checked this, then we move on to the second basic recommendation. All Android applications allow you to restart them and leave them with the basic settings. To do this, do the following:
- Go to your Android settings.
- Go to “Applications” and select WhatsApp.
- Click on “Force stop”.
This will close WhatsApp completely. Afterwards, try the notes again from time to time and see if the problem has been solved. It is the equivalent of restarting your old device.
If restarting doesn’t work, try deleting WhatsApp data. Remember: you have to back up the entire app , otherwise you will lose your chats.
Make a backup of your WhatsApp , this step is very important.
- Go back to your Android settings.
- Go to “Applications” and look for WhatsApp.
- Locate the “Storage and cache” options.
- Tap “Clear storage”.
With the above process you will delete the data that may cause interference and problems with voice notes. A similar solution is to delete the application and reinstall it from Google Play. Once you log back into your WhatsApp account, load the backup you made . Everything will return to its original state, surely without errors.
Reset the language, date or delete the folder
In case deleting does not work, you should try other possible solutions. Let’s see them.
The first case is that there is a problem with the language and voice playback. To do this, you must go to Settings > Languages and check that a language is selected. Then, from Speech synthesis you must check that a synthesis engine is selected. Normally it is Google’s, but you could have another one.
The date and time on your phone are also important for WhatsApp to work properly . In this case, you should check that they have not been reset due to a bad shutdown.
Another possibility is that you have some kind of corrupted file in the WhatsApp Voice Notes folder. Therefore, one solution would be to connect the mobile to the computer and delete the WhatsApp Voice Notes folder . Deleting it does not cause anything, since if the voice notes work again, this folder will be created automatically.
Problems with SD memory
We continue with a very common problem that affects older phones in particular. Sometimes voice notes are saved on the microSD card instead of in the internal memory. This may be a reason why they don’t work, since if the microSD card doesn’t work properly, voice messages may cause problems .
We recommend changing the microSD card for another one to check that it is not causing the problems. To complement this, you can activate the option from Settings > Storage to make the internal memory and not the microSD the default option . Another possibility is that there is no more space on the SD memory, in this case we recommend deleting other files to get enough.
This type of microSD problem is easy to detect as WhatsApp error messages usually indicate it, either by saying that the ‘ download has failed ‘, ‘ audio is not available ‘ or ‘ file does not exist ‘.
Review permissions
Our last recommendation is to check that WhatsApp has the necessary permissions . To do this:
- Go to your Android settings.
- Go to “Applications” and locate your WhatsApp.
- Go to the “Permissions” menu and locate the “Microphone” option.
- If it is not checked, accept it.
These are our tips to try to solve your problems with voice messages. It is also possible that the trick of bringing the mobile closer to listen to it through the earpiece does not work for you: this is because some mobiles do not have a proximity sensor.